Introduction
FreeTrade Solana ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
For the purposes of data protection law, FreeTrade Solana is the data controller of your personal data.
Contact: [Insert Contact Email]
Personal Data We Collect
We may collect and process the following categories of personal data:
a. Identity Data
- Full name
- Date of birth
- Signature (from agreement documents)
b. Contact Data
- Email address
- Phone number (if provided)
c. Verification Data (KYC)
- Government-issued identification (if requested)
- Payment method details (limited and masked where possible)
- Confirmation that identity matches payment source
d. Transaction Data
- Profit distribution records
- Fee payment confirmations
- Payment provider references
e. Technical Data
- IP address
- Device/browser information
- Platform usage data
How We Collect Data
We collect data through:
- Direct input when you sign agreements.
- Communications with our team.
- Payment processing via third-party providers such as: Revolut, Robinhood, Stripe, Bitnovo, MoonPay, and Binance Connect.
We do not collect or store private wallet keys or access credentials (e.g., for wallets such as Coinbase).
How We Use Your Data
We use your personal data for the following purposes:
- To provide access to the Platform.
- To verify your identity and prevent fraud.
- To enforce contractual obligations (including fee collection).
- To process payments and confirm transactions.
- To communicate with you regarding your account.
- To comply with legal and regulatory obligations.
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – to provide services and enforce agreements.
- Legal obligation – to comply with applicable laws.
- Legitimate interests – fraud prevention, business operations, and enforcement of fees.
Data Sharing
a. Payment Providers
To facilitate fee payments through partners listed above.
b. Identity Verification Services
Where KYC checks are required.
c. Legal and Regulatory Authorities
Where required by law or to enforce our legal rights.
We do not sell your personal data to third parties.
International Transfers
Some of our service providers may operate outside the United Kingdom. When data is transferred internationally, we ensure appropriate safeguards are in place, such as:
- Adequacy regulations.
- Standard contractual clauses.
Data Retention
We retain your personal data only as long as necessary:
- For the duration of your relationship with us.
- As required for legal, tax, and regulatory purposes.
After this period, your data will be securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption.
- Secure storage systems.
- Restricted access controls.
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion ("right to be forgotten").
- Restrict processing.
- Object to processing.
- Request data portability.
To exercise your rights, contact us at: [Insert Contact Email]
Cookies and Tracking
We may use cookies and similar technologies to improve user experience and analyse platform usage.
You can control cookie preferences through your browser settings.
Third-Party Services
Our Platform may involve third-party services. We are not responsible for the privacy practices of these providers.
You should review their respective privacy policies before engaging with them.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our Platform with a revised effective date.
Contact
If you have questions about this Privacy Policy or your data, contact: [Insert Contact Information]